You may want to add a contact to your WHC account so they can receive specific communications or contact support on your behalf, without being able to log in to your account. This is useful if you work with an accountant, assistant, or someone who needs visibility on invoices or domain renewals.
Note: Contacts are not the same as users. Contacts cannot log in to your WHC account or manage services. To learn more about the differences, see this article.
How to Add a Contact (New Client Area)
Log in to your Client Area.
Click your profile image at the top right, then select Account Settings.
Go to the Contacts section, then click Add Contact.
Fill in the contact's information:
First and last name
Email (mandatory)
Company name, address, phone number (optional)
Under Email Preferences, check the types of emails the contact should receive:
General Emails – all account-related emails
Invoice Emails – invoices, reminders, overdue notices
Support Emails – copy of support ticket communication
Product Emails – lifecycle notices like suspensions
Domain Emails – confirmations and renewal notices
Click Save Contact to complete the process.
How to Add a Contact (Classic Client Area)
Log in to your Client Area.
Click on My Settings, then Account Details
Click on Contacts in the left menu
Click Add New Contact and enter the contact information, including email preferences
Click Save Changes.