These instructions will guide you through viewing or changing your DNS records.
The method may vary depending on the services you have with WHC.
If You Have a Hosting or Email Service with WHC
Accessing DNS Records
Sign into the WHC Client Area
Click on Hosting & Websites
Click on your Web Hosting service
Go to your cPanel account
Once inside cPanel, scroll down to Zone Editor, in the domain section, or type zone editor into the search bar. Open Zone Editor
Find the domain you wish to modify and click Manage
The screen you see will look something like this:
If You Have a Registered Domain With WHC With No Linked Service
Accessing DNS Records
Sign in to the WHC Client Area
Click on Domains
Click on the domain you wish to work on
Click on the settings 'gear' icon on the top right side, then click Advanced DNS Manager
The screen you see will look something like this:
For more information, see How to update the DNS Records (A, AAAA, CNAME, MX, TXT, SRV) for my domain.
If You Have a Reseller Account with WHC
Accessing DNS Records
Sign in to the WHC Client Area
Click on Hosting & Websites
Click on your Reseller Hosting account
To modify DNS on your reseller account's primary domain
Go to cPanel if you wish to modify the zones for the reseller account
Once inside cPanel, scroll down to Zone Editor, in the domain section, or type zone editor into the search bar. Open Zone Editor
Find the domain you wish to modify and click Manage
The screen you see will look something like this:
To modify the DNS records of a client's domain
Go to Web Hosting Manager (WHM) and click the Launch button (you may need to enter your WHM Username and Password)
Once inside type Zone into the search bar. Open Edit DNS Zone
Find the domain you wish to modify and click Edit
Make the changes required in the Edit DNS Zone screen and click Save
If You Have a Cloud or Dedicated Server with WHC
Tip: If your domain is not yet linked to your Cloud or Dedicated server, we recommend that you check this article.
Accessing DNS Records
If your your domain is using personalized or private nameservers, please follow these steps down below. If you're using Parking nameservers instead, then follow the instructions mentioned earlier in this article.
Sign in to the WHC Client Area
Click on Services
Click on your Dedicated or Cloud service
Go to Web Hosting Manager (WHM), then click the Launch button. Enter your WHM Username and Password
Once inside type Zone into the search bar. Open Edit DNS Zone
Find the domain you wish to modify and click Edit
Make the changes you require on the Edit DNS Zone screen then click Save
The changes made should propagate within a few hours.