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How to Grant cPanel Access as a Reseller or Server Admin

Accessing cPanel can be done using a unique login URL, along with a username and password. If you're the owner of a Reseller, Cloud, or Dedicated hosting plan, you can share access to an existing cPanel account with your users by following the steps below.

Note: If you haven’t yet created a cPanel account, follow the steps in this article before proceeding.

Step 1: Get the cPanel Login URL

Your users can access cPanel using either of the following:

Note: If the domain isn't pointed correctly or doesn't have an SSL certificate, the domain-based link may not work. In that case, use the server IP instead.

Step 2: Find the cPanel Username in WHM

  1. Click on List Accounts.

  2. Look up the domain name in the list. The cPanel username appears in the corresponding row.

Step 3: Share the Login Credentials

Once you've located the login URL and username, share the following with your user:

  • The cPanel login link

  • The cPanel username

  • The account password

Make sure to share this information securely and avoid using unencrypted channels like plain-text email. If you're unsure of the password or need to change it, you can reset it from WHM under List Accounts > Change Password

Tip: Make sure the user’s package includes cPanel access. You can verify this from WHM under Edit a Package.

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