You can contact the WHC team either by chat, opening a support ticket or calling at +1 (514) 228-1830
Support Ticket
You can open a support ticket directly through the support widget available across our website and Client Area. You'll need to be logged in to your account to submit a ticket.
Create a ticket
Log in to your Client Area.
Open the Support Widget from the bottom-right corner (or click Open a ticket)
Click on the Home tab
From there you'll see the Create a ticket section.
Choose the department.
Fill in the details for the ticket.
Click Create ticket.
Viewing your tickets
Open the support widget.
Go to the Tickets section of the widget.
From there, you can open your ticket.
Note: You can also view your tickets from the Client Area > Support.
Live Chat
Live chat is also available through the support widget. Click the support widget icon and go to Conversations to start a conversation with our support team in real time.
Phone
You can reach our support team by phone at: +1 (514) 228-1830
Our technical support team is available 24/7. Our sales and billing teams are available on weekdays from 8:00 AM to 6:00 PM Eastern Time.